Getting your bearings
A short orientation for the first hour with Self-Control, plus the most common questions we hear. A fuller help center is in the works — this page covers the essentials.
What the words mean
Self-Control uses a small set of domain terms. None of them are tricky on their own; the combination is what makes the product work.
- Task
- A named group of related chores, appointments, and checklist items. A task either recurs on a schedule — "sprinkler spring activation," "weekly pantry restock," "monthly tax envelope" — or is on-demand, with no schedule, that you start yourself whenever you need it ("deep clean the kitchen," "guest-room turnover").
- Item
- A single line inside a task — just a title, and nothing else to fill in (no sub-tasks or nested detail). On a shared task you can assign an item to a specific teammate, and related items can be gathered into named groups. Everything else about a given day — a description, an event time, a discussion — lives on the occurrence rather than the item, so the list itself stays a clean, scannable checklist.
- Group
- An optional named section for a task's items — "Kitchen," "Bathroom," "Outdoors" — so a long checklist reads as a few tidy blocks instead of one flat list. Put items into a group, reorder the groups, and rename or remove one whenever you like; removing a group keeps its items and simply ungroups them. A rename or reorder flows through to every upcoming occurrence, and on a shared task you can hand a whole group to one teammate in a single step.
- Schedule
- The recurrence rule attached to a task. Six rule types cover the common patterns — weekly ("every Tuesday", or every 2nd week on chosen days), day of month (pick 31 for "last day of the month" — shorter months clamp to their last day), nth weekday ("2nd Tuesday", "last Friday"), week of month ("Tuesday of the 2nd week" — counts the calendar's Mon–Sun rows rather than weekday occurrences), a yearly date, and a fixed every-N-days interval. You can stack rules — e.g. "first Monday of every month" plus "the 15th" — and the dates are merged.
- Occurrence
- One dated instance of a task, with its own completion tracking, description, event time, and discussion thread. Those details are set once on the task and inherited by every occurrence — or overridden on a single day when it needs to differ. For a recurring task the dates are created for you automatically — when you create it, when you edit its schedule, and topped up daily — so Today and the Calendar always show what's next. An on-demand task has none until you start one yourself ("Start now" / "Do it again"). While an occurrence is open, the task's items keep flowing into it — a renamed or added item updates every line you haven't ticked yet, and a removed one drops out — while each line you have ticked stays exactly as you ticked it. Once the occurrence is completed or dismissed, it becomes history and never rewrites.
- One-off
- A single dated task that isn't a routine — an appointment, a meeting, a follow-up. Add one from Quick add — reachable from anywhere, and already set to whatever day you're looking at: give it a title, an optional time, and an optional reminder, and it lands on Today and the Calendar for that date. For something with more to it, New task offers a One-off kind too, so a single task can still carry a checklist, tags and a priority. A one-off is deliberately not a reusable task — it doesn't appear in your Tasks list, and once it's done it quietly files itself away, so single tasks never pile up among your recurring routines.
- Calendar
- Three ways to look at your occurrences, all color-coded by person. Month is the overview — each day lists its tasks by name as small colored chips (with a "+N more" when the day is full), so you can read what a day holds at a glance; select a day to open it. Week and Day each switch between a List of day blocks — rows led by a start time and how long the task takes — and a Grid, an hour-by-hour schedule where two people booked at the same time sit side by side. Anything with no time set sits at the top of the day, since it can happen anytime. Upcoming dates show up faded and open like any other occurrence, so a month far ahead is never blank.
- Priorities
- An optional way to look at Today. Switch the view from List to Priorities and your occurrences sort into four corners. Priorities has two lenses you flip between: Eisenhower Matrix (how urgent and important each routine is — Focus now / Plan ahead / If there's time / Someday) and Priority Board (how much effort it takes versus the impact it has — Quick wins / Big projects / Fill-ins / Maybe later). Each task sets its starting corner; drag a card (web) or tap Move (mobile) to nudge a single occurrence without changing the whole routine. A third Load view groups today's occurrences by effort (High / Medium / Low) against a gentle 1-3-5 budget — a glanceable "how busy is today" read.
- Team
- A small collaboration group (owner + up to 6 members on Pro). Owners can share any number of their tasks with a team at read or read-write access. Sharing a task shares its occurrences; checking off an item on a shared occurrence is a single shared action, not one state per member. You can belong to as many teams as you like (owned plus joined).
- Template
- A reusable blueprint saved from one of your own tasks — its items, schedule, and priority defaults. "Save as template" sits on a task's menu; your saved templates then appear in a Saved group when you create a new task, next to the built-in starter templates. A template is inert — it has no occurrences and isn't shared; picking one just pre-fills the create form so you don't rebuild a similar task from scratch.
Common questions
What's the difference between Free and Pro?
Free gets you 10 recurring tasks and two small shared teams (you + up to 3 each), and you can accept an invite to join a shared team on any plan. Pro ($5.99/mo or $47.99/yr) lifts the cap to 100 recurring tasks and lets you create up to 5 teams of 7 people each. Billing happens through Paddle on the web; mobile is read-only on plan status and links you to the web portal to manage it.
I hit the Free cap — what happens to my data if I don't upgrade?
Nothing is deleted. Your existing tasks stay accessible. You just can't create a new one until you free up a slot (delete or pause one) or move to Pro. Pro → Free downgrades do the same thing in reverse: anything over the 10-task cap is paused, not lost, and unpauses when you resubscribe. Paused tasks are listed in Settings → Billing, and the Tasks page shows a banner with the count.
How long is my history kept?
Finished and dismissed occurrences are kept for 3 years, then permanently deleted by a daily cleanup — long enough that every insight still has room (your year in review looks back two). If you'd rather keep less, choose a shorter window (3–24 months) in Settings → Account → Your data; it applies to tasks you own, shared ones included, while a team's activity feed always keeps the standard 3 years. Anything you log retroactively keeps its full window from the day you add it, and the export buttons next to the setting hand you a JSON or CSV copy whenever you want one.
Why did I get a verification email?
Sign-up needs a verified email so password resets and team invites have somewhere to go. Enter the code from the message (or click the link, if that's what you were sent) and you're in. If the message didn't arrive, check spam, then use the resend button on the verify page. If resend hasn't worked after a couple of tries, email us at the address below.
A teammate invited me. How do I accept?
The invite email contains a one-click link. If you'd rather paste the link, the same URL (with the same one-use token) is in the body. Invites expire after 14 days; if yours has aged out, ask the inviter to send a fresh one.
When do occurrences get created?
For a recurring task, automatically: creating it generates its next three dates on the spot; editing the schedule swaps untouched upcoming dates over to the new rhythm; and a daily background job keeps the window topped up as dates pass. Dates further out already show as planned — open one on the Calendar or the task's Occurrences tab and it becomes real on the spot, ready to adjust or assign early. An on-demand task has no schedule, so nothing is created until you start one yourself with "Start now" (or "Do it again" for a repeat) on its Occurrences tab — that task stays in your Tasks list, ready to run again. A one-off from Quick add (or New task's One-off kind) is different: it's a single dated task that lands on Today and the Calendar but is not a reusable routine — it doesn't live in your Tasks list, and it files itself away once it's done, so there's nothing there to "do again."
Can I change just one day's list without changing the routine?
Yes. On a run that hasn't been finished or set aside, Add to this run puts an extra item on just that day's checklist, and Remove from this run sets one aside for that day. The routine or list it came from is untouched — the next run starts from the full list — and a run you've shaped by hand shows a quiet "Adjusted for this run" note. A schedule change never sweeps an adjusted run away.
Can I organize a task's items into sections?
Yes. Open a task's Items tab and add a group — a named section like "Kitchen" or "Outdoors" — then put items into it. You can reorder groups, rename them, and remove one without losing its items (they simply become ungrouped). Groups appear as sections on each day's checklist too, and on a shared task there's a shortcut to assign an entire group to one teammate at once. Both the web and mobile apps can create and organize groups.
Can I save my own tasks as templates, and how many?
Yes — "Save as template" on any task you own keeps a reusable copy (its items, schedule, and priority defaults) that shows up in the Saved group on the new-task screen. How many you can keep depends on your plan: 20 on Free and 200 on Pro. They're just blueprints — nothing is generated until you use one — so the limits are roomy. If you reach the Free cap, delete a saved template you no longer need, or upgrade to Pro for 200. The built-in starter templates don't count toward your limit.
How do I decide what to do first?
Give a task its priority defaults when you create or edit it, then switch the Today view from List to Priorities. Priorities has two lenses you flip between: Eisenhower Matrix (Focus now / Plan ahead / If there's time / Someday, from a routine's Urgent and Important defaults) and Priority Board (Quick wins / Big projects / Fill-ins / Maybe later, from its Effort and Impact defaults). The task's defaults set where each occurrence starts; drag a card between corners (on the web) or tap Move (on mobile) to adjust just that one occurrence. Once you finish an occurrence its priority is frozen, so changing a task's defaults later never rewrites your history. The Load tab is a different read — it counts today's occurrences by effort (High / Medium / Low) against a gentle 1-3-5 budget (about 1 big, 3 medium, 5 small) so you can see how full the day is.
How do I see who's doing what, and when?
Every calendar view is color-coded by person: a task takes the color of whoever it's assigned to, or of whose task it is when nobody's assigned. The People legend names each color and tapping a name narrows the view to just them. Week and day views switch between List — day blocks whose rows lead with a start time and how long the task takes — and Grid, an hour-by-hour schedule where two people at the same time sit side by side. A task with no time set leaves the time column blank and sits at the top of the day, since it can happen anytime. You can also give a color to someone in the household who doesn't have an account (a child, say) on the team's page, and then assign tasks to them like anyone else — they show up in their color, and nothing is emailed or notified to them.
I checked something off — why is it still on Today?
Because finishing something shouldn't make it vanish. A run you complete settles in place — dimmed, still open-able if you want to look back at it — so Today reads as a record of the day rather than a list that only ever shrinks. The day's meter counts it as done. Runs you dismissed aren't paraded back, and tomorrow starts fresh either way.
On the Calendar, why are some entries solid and some faded?
Every entry opens. Solid ones are occurrences that already exist; faded ones further out are upcoming dates that become real the moment you open them (or on their own as the date approaches). A project task's upcoming sessions open too — each shows the next items from its queue, and draws them for real on its own day.
Can I sync with Google, Apple, or Outlook Calendar?
Yes — two free ways, both in Settings. To see your occurrences in your calendar app, turn on the read-only calendar subscription: you get a private link to add to Apple, Google, or Outlook Calendar, and timed occurrences show at the right time with a reminder and the item checklist. To bring an existing calendar in, use Import a calendar: upload an .ics export and we'll create tasks and one-off tasks from your events — repeating events become recurring tasks where the pattern fits.
How do I change my timezone?
By default Self-Control picks up your timezone from your browser automatically and keeps it in sync, so if you travel or move it follows your device — most people never need to touch it. To pin a specific zone, open Settings → Display & time and turn off "Use this browser's timezone automatically," then choose your zone. A pinned zone is yours to keep: it won't be overwritten when you sign in from another browser, and accepting the timezone prompt in the mobile app pins it the same way, so the two surfaces no longer disagree. The same tab is where you set how dates and times are formatted.
There's a cat in the corner of the app — what is it?
That's Ember, the resident cat. She waves hello, dozes off at night, and that's the whole job — she tracks nothing, asks nothing of you, and never comments on what you did or didn't finish. If you'd rather work without it, open Settings → Display & time and turn off "Show Ember, the resident cat."
How do I cancel?
On Pro: open Settings → Billing and select "Cancel subscription" — you can do it right in the app. You keep Pro access until the period you already paid for ends; after that, your account drops to Free and anything over the cap gets paused (not deleted). Changed your mind? Resume anytime before that date from the same place, and your plan keeps renewing at no new charge.
How do I delete my account?
In Settings → Account, under "Delete account": confirm your password, then enter the 6-digit code we email you. Deletion is reversible for 30 days — signing back in cancels it — and after that everything is permanently erased. If you want a copy of your data first, "Export my data" sits right above it.
I found a bug or have a feature idea.
The Feature requests board is the right place for product ideas — they're public, upvotable, and we read every one. Jump into the comments to add context or reply to someone else, and we'll email you when your request ships — when we mark it done. For bugs that need private detail (account, screenshots), email us.
Still stuck
Email support@self-control.app and we'll get back to you. Include your account email if you can — it helps us look up your situation without a back-and-forth.
We're a small team, so replies come during European working hours. Urgent billing issues get triaged first.